# How do I cancel my order?

> Unfortunately once an order is placed it cannot be edited or canceled however you can return the order for a product refund within 30 days of the order date P

Source: https://faq.oxo.com/en_us/how-do-i-cancel-my-order-ryQ9iklEn

Last updated: 2023-05-03T14:18:06.378Z

Unfortunately, once an order is placed it cannot be edited or canceled however you can return the order for a product refund within 30 days of the order date. Products must be in an unused condition with their original packaging intact.  

To start a return, once your order has been delivered, use the self-service return creation page on our website at [Track Your Order](https://www.oxo.com/track/order/status). Use the order number provided in your order/shipping confirmation.

Refunds take approximately 4 weeks after we receive your return. Shipping charges are not refundable. We do not accept COD deliveries.